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Programme Overview
Cosy Homes in Lancashire is a flagship fuel poverty programme delivered across 15 local authority areas in Lancashire. RetrofitScore, through delivery partner RHEA Projects, has led all retrofit coordination and design across 7,000+ properties since April 2021 — helping households reduce energy costs and carbon emissions through funded measures under LAD, HUG and Warm Homes schemes.
Core services
What we deliver
A complete coordination and design service — covering every role defined within PAS 2035.
Retrofit assessment
Qualified assessors survey each property, capturing condition, occupancy and energy performance data. Full MTIP produced to BSRIA and PAS 2035 standards — including background ventilation and air tightness testing where applicable.
Retrofit design
RetrofitScore has acted as principal designer across Cosy Homes in Lancashire — covering everything from loft insulation to solar battery systems. All designs follow a fabric-first approach before any heating or renewable measures are specified.
Coordination & compliance
Our Retrofit Coordinators oversee the full installation phase — technical site inspections, contractor liaison, planning and conservation compliance, and TrustMark lodgement. Tenant engagement and handover are tailored to each household.
Monitoring & evaluation
Post-completion performance is tracked against design targets. We produce evaluation reports for funders and manage all submissions to DESNZ, Salix and other stakeholders — consistently on time, year after year.
Headline scheme delivery
Cosy Homes in Lancashire
CHiL Scheme — Cosy Homes in Lancashire
RetrofitScore has been at the core of retrofit delivery across Lancashire for over half a decade — serving as Tier 1 contractor and principal coordination partner of one of the UK's largest and most awarded LA-led programmes.
15,000+
Measures delivered
6,000+
Properties coordinated
Multi-award
Winning programme
ECO4 + LA Flex
Funding delivered
Grant recipient testimonials
What residents say
Handover is tailored to every household. These are the voices from properties we've improved across Lancashire.
ASHP · Internal wall insulation · Loft
"Cosy Homes have been great, and they feel like family."
Neil Pickup — Morecambe
Solar PV · ASHP · Room in roof insulation
"The team have been excellent. It's the first time the house has been warm. I was sceptical about the air source heat pump — but it was a great idea."
Sondra Woodley
ASHP · Internal wall insulation · Windows & doors
"Cosy Homes in Lancashire have been absolutely amazing and I am so pleased that they came to me."
Betty Whiteside — Thornton Cleveleys
Solar PV · ASHP · Room in roof · Solar battery
"If someone is thinking about applying I would say go ahead without hesitation — they've been so good."
Jean Roberts